Orders are delivered in neutral packaging with no mention of "Envoile" or the contents on the outside. For delivery outside the EU, please note that we are obliged by Customs to describe the goods and their value.

The sender's adddress on the packet is:

Premo Services
1 imp. Cite
34470 Perols
France

Your order can be shipped via French Poste (La Poste) as priority mail, via their express parcel service called Colissimo or by the packet service Mondial Relay (France, Belgique and Luxembourg only).

Certain types of shipping may or may not be available depending on the value of your order.

Under normal circumstances, shipping times are approximately :

TO FRANCE
- Priority mail and Colissimo : 2 to 3 working days after receipt of payment
- Mondial Relay : 4 to 6 working days (packet pickup Tues - Fridays only)
- Chronopost, FedEx, UPS, DHL... please ask

TO FOREIGN COUNTRIES
-delivery times are variable depending on the country and the service chosen

DELIVERY (FRANCE)
The flat rate shipping tariffs are as follows:
- One pair of normal stockings (costing less than EUR 29 each) for EUR 1,50
- Two and three pairs of normal stockings for EUR 2,50
- Four to six pairs of normal stockings for EUR 3,50
- Seven to nine six pairs of normal stockings or one pair of luxury stockings (costing EUR 29 or more) or suspender belts for EUR 5,00
- Lingerie sets and/or ten or more pairs of normal stockings and/or 2 pairs or more of luxury stockings
by Colissimo Registered for EUR 8,50
- POINT RELAIS : EUR 5,00 to a "Mondial Relay" pickup point in France

DELIVERY (UK, EU & CH)
- 3-4 days for one pair of normal stockings (costing less than EUR 29 each) for EUR 2,00
- 3-4 days for two and three pairs of normal stockings for EUR 4,00
- 3-4 days for four to six pairs of normal stockings for EUR 6,00
- 3-4 days for seven to nine pairs of normal stockings for EUR 8,00
- 3-4 days for four or more pairs of normal stockings or one pair of luxury stockings (costing EUR 29 or more) for EUR 6,00
- 3-4 days for lingerie items and/or ten or more pairs of stockings and/or two or more pairs of luxury stockings
by Colissimo International Registered for EUR 13,50
- 10-15 days for lingerie items and/or ten or more pairs of stockings and/or two or more pairs of luxury stockings
by standard international registered post for EUR 10,00
- POINT RELAIS : EUR 5,00 to a "Mondial Relay" pickup point in Belgium or Luxembourg 

DELIVERY (OTHER COUNTRIES)
We will deliver to most other countries. If you live/wish to have delivered to countries other than those listed in our system, the shopping basket will not accept the address. Please contact us first!

The delivery types available to you will be shown in your shopping basket. Delivery by FedEx, UPS, DHL... please ask.